Terms & Conditions — The Owner's Corner
The Owner's Corner
Legal

Terms & Conditions

Last updated: [Month Day, Year]

Please read these terms before booking a session with The Owner's Corner. This is a starting template — have a lawyer review it before publishing, particularly the liability and refund sections.

1. What this service is — and isn't

The Owner's Corner provides one-on-one conversational support for small business owners — a space to talk through challenges, get perspective, and stay grounded. It is not therapy, counseling, psychological treatment, business consulting, or financial, legal, tax, or investment advice. We are not licensed mental health professionals. If you are experiencing a mental health crisis, please contact a licensed provider or emergency services.

2. Booking and deposits

  • A deposit is required to confirm any session and will be applied toward your total session fee.
  • The remaining balance is due at the start of the session.
  • Deposits are charged through our scheduling provider's secure payment system.

3. Cancellations and rescheduling

  • Sessions cancelled or rescheduled with at least 24 hours' notice may have their deposit applied to a future session.
  • Cancellations with less than 24 hours' notice, or no-shows, forfeit the deposit.
  • We reserve the right to reschedule a session with reasonable notice if something comes up on our end.

4. Rate honesty policy

We offer three rates — Supported, Standard, and Pay-It-Forward — and trust you to choose honestly based on your circumstances. The Supported Rate is limited in availability and intended for owners genuinely in a difficult financial season.

5. Confidentiality

We treat what you share in a session as confidential, as described in our Privacy Policy. This is not the same as legal therapist-client privilege, since we are not licensed therapists.

6. Limitation of liability

The Owner's Corner is provided as a supportive, conversational service. We make no guarantees about business outcomes, and we are not liable for decisions you make as a result of a session. You remain responsible for your own business, financial, and legal decisions.

7. Conduct

We're glad to hold space for frustration, venting, and hard emotions about your business. We reserve the right to end a session or decline future bookings in cases of abusive or threatening behavior toward us.

8. Changes to these terms

We may update these terms from time to time. The "last updated" date above will reflect the most recent change.

9. Contact

Questions about these terms can be sent to [[email protected]].